Pepper & Murphy's Dog Grooming Salon

Best For

• Customers willing to navigate an ownership transition that has fundamentally changed operations
• small to medium dogs who previously thrived under the original team
• those seeking online booking convenience and bandana styling touches
• Inner West locals who can assess current standards firsthand before committing anxious or sensitive dogs

• 🔀A Salon in Transition With Polarised Post-Sale ReviewsThe business changed hands in early 2024 after years under founding owner Kim.
• 📚Legacy of the Puppy Programme and Long-Term Relationships (Pre-2024)Under previous ownership, the salon ran a puppy socialisation programme that customers called 'simply amazing' and 'extremely well priced,' helping anxious dogs build grooming tolerance from young ages.
• 🎀Finishing Touches and Stylish PresentationDogs consistently leave wearing cute bandanas or bow ties — a signature detail that reviewers mention repeatedly.
• ⚠️ Critical Safety Concerns Reported Under New OwnershipMultiple serious incidents appear in 2024 reviews: a toy poodle requiring veterinary stitches for a 'deep slice' with the vet commenting she 'hasn't seen an injury like this in decades'; nails cut so short they bled leaving a dog 'shaking uncontrollably'; and a vet identifying an ear infection during grooming that had been missed elsewhere.