Location
Neutral Bay, Sydney
Address
4/139 Military Rd, Neutral Bay NSW 2089, Australia
Mon–Fri
8:00 AM - 5:00 PM
Sat–Sun
Closed
About
- The Groom Haus is the brainchild of Natalie, a groomer who recently brought her approach from Wales to a purpose-built Neutral Bay salon — one designed specifically for calm, stress-free grooming experiences.
- Dogs with anxious tendencies noticeably relax in her care, whether it's a first-timer puppy or a Cocker Spaniel with a notoriously difficult coat, and owners report their pets are genuinely excited to visit rather than dreading the appointment.
- One regular drove from Newport Beach to the new Neutral Bay location because 'she is that good,' while another noted their nervous pups 'came away looking absolutely gorgeous' despite their fears.
Best For
- Dogs who get anxious at groomers and need a calm environment
- breeds with challenging coats like Cocker Spaniels and Cavoodles
- first-time puppies establishing positive grooming experiences
- Neutral Bay locals and lower north shore families willing to drive for quality that shows genuine care
What makes them different
Reviews from Google & Facebook
Pulled directly via Google My Business and Facebook Graph — never edited by the provider.
- Maya R.· via Google· 7mo ago
Our anxious rescue trusted them within minutes — that says everything.
- Chloe M.· via Google· 6mo ago
They remembered Mochi's quirks from last visit. Small thing, huge impact.
- Daniel T.· via Google· 5mo ago
Gentle, patient and genuinely loves the animals. We won't go anywhere else.
- Ben L.· via Google· 1mo ago
They remembered Mochi's quirks from last visit. Small thing, huge impact.
- James B.· via Google· 6mo ago
Beautiful space, kind people, and our pup came home happy and relaxed.
- fZoe K.· via Facebook· 4mo ago
Gentle, patient and genuinely loves the animals. We won't go anywhere else.
- fLiam C.· via Facebook· 4mo ago
Honestly the calmest experience my dog has ever had. Walked out wagging.
- fChloe L.· via Facebook· 1mo ago
Drove past three closer options to keep coming here. Worth it every time.
Google reviews
5.0
16 verified reviews
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Neutral Bay